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Pause and Resume Orders

You can easily pause your orders and then resume them when you are ready. Please note that when you resume your order this will restart your frequency your order will not be shipped out on this date. If you need a box sent out sooner this is best done via a ship today order. This is done by clicking the Ship Today button. It looks like this:

Pause orders:

1. Log in to your account and view your Dashboard
2. Click on "Manage My Order"
3. Pause your orders

Resume orders:

1. Log in to your account and view your Dashboard
2. Click on "Resume Subscription"

If you didn't find the answer you were looking for please contact us, we would love to help!
Email: [email protected]
Phone: 09 88 MYPET (09 886 9738)
Facebook: @feedmyfurbabynz
Or contact us using our webchat.